Collections AI Agent

An AI collections team. Not another reminder tool.

Reminder software stops the moment a customer replies. Invoice Butler keeps going — answering questions, chasing promises, finding new contacts, and escalating stuck accounts until the invoice is paid.

A timeline of supplier portal upload events
The problem

Reminders aren't the hard part of collections.

Sending an email on day 30 takes nobody ten seconds. What takes hours is everything that email triggers: "Can you resend the invoice?" "Who approved this?" "We need you in our portal first." "Accounting changed — can you send a W-9?" Each reply is work, and on a lean finance team that work lands on whoever has the least time to do it.

Dunning tools were built for the easy half. They fire sequences on a schedule, then dump every response back into your inbox. The cadence was automated; the collections weren't. Most late B2B payments stem from process and dispute friction — wrong contact, missing documentation, portal requirements — not customers who simply needed a fourth reminder.

So the invoice sits. Not because your customer won't pay, but because the operational step between "sent" and "paid" belongs to no one. Every day it sits is cash you've already earned, financing someone else's balance sheet.

The Invoice Butler way

Invoice Butler works the account, not the sequence.

Invoice Butler operates like a hire, not a tool. It sends follow-up that sounds like your team, reads and answers what comes back, logs every payment commitment, and re-engages the moment one slips. When email goes quiet, it finds another contact or picks up the phone. When an account needs judgment — a dispute, a sensitive relationship — a real operator steps in. You watch it all happen from Slack and a single dashboard, and intervene only when you choose to.

$3B+ receivables managed · 50% faster time-to-pay in 60 days · Live in under a week
Capabilities

What the Butler handles

Outbound that reads the room

Follow-up timed and worded to the account: relationship history, amount, aging, and prior conversations. Never a template blast.

Inbound handled, not forwarded

Replies are answered: invoices resent, statements generated, billing questions resolved. Your inbox stays quiet.

Promise-to-pay tracking

Every "we'll pay Friday" is logged with a date. Friday passes without payment, follow-up resumes automatically.

Escalation paths

Aging accounts move from polite nudge to direct AP outreach to a phone call from a real operator — on rules you set.

Contact discovery

When the champion ghosts, the butler finds who actually releases payment and reaches them.

Human judgment built in

Disputes, negotiations, and sensitive accounts get a real person. The AI knows what it shouldn't handle alone.

How it works

Live in under a week

1

Connect your billing stack

QuickBooks, NetSuite, Rillet, Sequence, Campfire, or Stripe. Open invoices sync automatically. Setup takes under a week.

2

Set your rules and tone

Choose voice, escalation thresholds, and which accounts need your approval before outreach. Once.

3

The butler works every invoice

Outbound, replies, promises, portals, escalations — handled continuously, across email, phone, and text.

4

You see everything, touch nothing

Live status in Slack and one dashboard. Step in when flagged; otherwise it just runs.

Product

Every account, worked. Every action, visible.

Not a sequence builder. A record of work actually done.

Invoice Butler collected over $150,000 and counting in the first 4 months — including invoices we probably wouldn't have recovered ourselves. 99% of the time, I don't have to get involved at all.
Conner Nannini, Head of Finance, Basis Theory

"Auto-dunning from billing and CPQ tools doesn't keep in context of the relationship when reaching out. Invoice Butler's AI does." — Brody Ehrlich, Head of Finance, Skyflow

$1.9M recovered at Skyflow · 50% faster time-to-pay · 10–20 hrs/week back
FAQ

Common questions

How is this different from Upflow or Chaser?

Those tools automate sending reminders. Invoice Butler does the collections work that starts after the reminder: answering customer replies, registering in supplier portals, sending W-9s, verifying banking, tracking promises, and escalating by phone. It replaces the work of an AR hire, not the scheduling of emails.

Will customers know it's AI?

Outreach comes from your domain, in your tone, signed the way you choose. Sensitive conversations are handled by real operators. Customers experience a responsive AR team — because that's what it is.

What happens when a customer disputes an invoice?

The butler triages it, gathers context, and either resolves it within your rules or routes it to a human operator — and flags you in Slack. Disputes never sit unanswered in a shared inbox.

Can I approve messages before they go out?

Yes. Flag specific accounts, amounts, or message types for manual approval. Everything else runs without you.

How long does implementation take?

Under a week for most teams. Connect your billing system, set tone and rules, and the butler starts on existing aged invoices immediately.

Is my data secure?

Invoice Butler is SOC 2 Type 1 and Type 2 certified. Contact security@invoicebutler.ai for documentation.

Stop doing your own collections.

Most of our customers were about to hire someone for this. See the better option in 30 minutes.

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