Every payment conversation. One inbox. Already answered.
AR inboxes are full of reminders, disputes, delivery failures, new customers trying to set up payment, and zombie threads that need a reply. Invoice Butler organizes every conversation in one place and handles everything. No more messages slipping through the cracks and you get full visibility and reporting on what's happening.
Collections replies go everywhere except to a resolution.
Send follow-ups from billing software and watch where the answers land: the CEO who closed the deal, the CSM who owns the relationship, a shared ar@ inbox checked on Fridays. Each reply contains something that moves cash, whether a question, a dispute, a promise, or a new AP contact, and each one waits on a person who has another job.
Reminder tools make this worse, not better. They generate outbound at scale, which generates inbound at scale, and then they're done, and every response is your problem again. The bottleneck was never sending; it was answering. A reply that waits four days resets the customer's payment cycle by weeks.
And the data rots quietly. The promise made in a CSM's thread never reaches finance. The dispute mentioned to the founder never gets logged. When you ask "what's the status on Acme?", the answer lives in five inboxes, which means it lives nowhere.
An inbox that works the messages, not just collects them.
The AR Inbox is where Invoice Butler does its job in the open. Every inbound payment conversation, whether an email reply, a portal message, or a forwarded thread, lands in one stream, attached to the right invoice and account. The butler doesn't just collect these messages, it works them, so you get a single, honest view of every conversation between invoice sent and cash received, with the work already done.
Every kind of inbound request, handled
Getting paid isn't just following up. It's answering the dozens of smaller requests that sit between an invoice and a payment, and Invoice Butler handles all of them:
Questions and status
- Payment-timing and status questions (‘is this due yet?’, ‘did you receive our payment?’)
- Billing questions about charges, proration, and contract terms
- Logging promises to pay and their commitment dates
Documents and records
- Resending invoice copies and PDFs
- Sending statements of account and current balances
- Sending remittance and payment confirmations
- W-9s, tax forms, and certificates of insurance (COIs)
- Banking details and ACH / remittance instructions
Changes to the invoice
- Editing or correcting invoices on request: PO numbers, billing address, line items, amounts, and tax
- Adding a required PO number so the invoice can actually be paid
- Credit memos, adjustments, and voids, with your approval
Contacts and setup
- New AP contact and payment setup for new customers
- Updating billing contacts, email addresses, and mailing addresses
- Recovering bounced emails and delivery failures by tracking down the right contact
- Vendor onboarding and supplier-portal setup (Coupa, Ariba, and more)
Exceptions and escalations
- Triaging disputes and short-payments to a human operator
- Payment-plan and extension requests
- Escalating the rare thread that genuinely needs you
Whatever lands in the inbox gets a real answer, tied to the right invoice, so nothing stalls waiting on someone to get to it.
What the Butler handles
One stream, every channel
Email replies, portal messages, and forwarded threads unified per account. No more asking three people for the Acme status.
Answered by the butler
Invoice copies, statements, billing questions, remittance confirmations — resolved in hours, not parked until Friday.
Promises extracted automatically
"We'll pay on the 15th" becomes a tracked commitment with a date — feeding Promise-to-Pay Tracking.
Dispute triage
Pricing disagreements and contract questions are routed to a real operator with full context, and flagged to you in Slack.
Full thread history per invoice
Every message tied to the invoice and account it concerns. Audit-ready, handover-ready, no archaeology.
Your team can jump in anytime
Reply yourself on any thread; the butler yields, keeps the record, and resumes when you're done.
Live in under a week
Connect your AR address
The butler sends from your domain (ar@yourcompany.com or your choice), so every reply flows back to it.
Inbound gets classified
Each message is matched to invoice and account, then typed: question, promise, dispute, bounce, or new contact.
The butler resolves what it can
Most threads close without you: documents resent, questions answered, promises logged.
The rest reaches the right human
Disputes go to operators; judgment calls go to you in Slack — with the whole thread attached.
The status meeting, replaced by a screen.
Every thread tied to an invoice. Every invoice with a next step.
It's like hiring an AR person without paying the cost of one.
Daloopa cut cash collection times by 50% and reclaimed hours of finance time. All with one of the easiest setups they've ever done.
Check out Daloopa's full customer story“This isn't just another auto-email. It feels human.”
Common questions
How is this different from a shared inbox like Front?
Front gives you a shared view; somebody on your team still does every reply. The AR Inbox comes with the team: Invoice Butler answers, logs, and routes the messages. You read outcomes, not backlog.
How is this different from Upflow's or Chaser's inbox features?
Their inboxes collect responses to their reminders for you to handle. Ours is where the work gets done — answered threads, logged promises, triaged disputes — with your involvement as the exception.
What if the butler answers something wrong?
It operates within rules you set, and anything ambiguous — disputes, negotiations, unusual requests — goes to a human operator instead of being guessed at. You can also require approval on any account.
Do conversations from CSMs and founders get captured?
Yes — forward any thread into the AR address and it's matched to the account, logged, and taken over. The history survives even when the people change.
Does it work with our existing email setup?
The butler sends and receives through an address on your domain. Google Workspace and Microsoft 365 both supported; setup is part of the under-a-week implementation.
What about really sensitive accounts?
Flag them. The butler drafts, you approve — or your team handles the thread entirely while the inbox keeps the record straight.
Stop asking five people where the money is.
One inbox, already answered. See it live in 30 minutes.
Book a demo