Featuring: Laura Grigoriow, Accounting Manager at Daloopa
Interview by: Mihir Deo, CEO at Invoice Butler
How Daloopa Cut Cash Collection Times by 50% and Reclaimed Hours of Finance Time with Invoice Butler
$204K
in 90+ day invoices recovered
$3.4M
collected from the same customers after adoption
50%
acceleration in collections
<5
90+ day aging invoices reduced to under 5
“We had a shared inbox… but then you respond from your personal email, and all of a sudden the thread's gone. It just got really hard to track.”
The Problem
As the first in-house accounting hire post-Series B, Laura Grigoriow, Accounting Manager at Daloopa, was tasked with building out the company’s finance infrastructure—from general ledger to AP, month-end close, and yes, collections.
Before Invoice Butler, accounts receivable was tracked in a spreadsheet, with Laura and her VP of Finance taking turns emailing customers through a messy shared inbox.
But….Laura didn’t think a tool would really be able to help. When her VP of Finance, Leo Kulp, suggested a call with Invoice Butler, Laura was skeptical.
Before Invoice Butler, accounts receivable was tracked in a spreadsheet, with Laura and her VP of Finance taking turns emailing customers through a messy shared inbox.
But….Laura didn’t think a tool would really be able to help. When her VP of Finance, Leo Kulp, suggested a call with Invoice Butler, Laura was skeptical.
“We already had automated follow-ups through Maxio. Why would we need another tool? And honestly, I’d been burned before—new software always seemed to mean long onboarding timelines and more work for me.”
But the setup process surprised her.
“I was waiting for the headache… but it never came. It was one of the easiest setups we’ve done.”
The Solution
Then the emails went out—and something changed.
Invoice Butler doesn’t just automate emails. It handles the whole workflow:
- Following up with late payers
- Uploading to vendor portals
- Parsing remittance advice
- Escalating when needed
- Keeping all communication visible and centralized
“I expected it to be another background email customers ignore. But the messages felt personal. And customers actually responded.”
“There are weeks where I literally don’t have to think about AR. During quarter-end, it saves me 2–3 hours a week.”
The Results
Since adopting Invoice Butler, Daloopa has seen a tremendous payoff:
$3.5M
collected from the same customers (vs. $2.6M before)
$204K
of 90+ day invoices were recovered
50%
acceleration in collection time
<5
The number of invoices aging past 90 days
Words from Daloopa’s Team
Here’s what Laura and her team have had to say about Invoice Butler:
“Some customers just needed more timely, consistent follow-ups. Since Invoice Butler took over, even the slow payers have sped up.”
“Other tools automate emails. Invoice Butler handles the entire conversation and feels like a real human.”
“With Maxio, even with customization, it was clear the email was automated. With Invoice Butler, it actually feels like someone’s managing the back-and-forth. And they are.”
“We didn’t need to hire another person. That alone more than pays for itself.”
Laura’s Advice to Other Finance Teams
“Just try it. If it doesn’t work, walk away. But if it does—and for us, it did—you’ll get your time back, your cash back, and your sanity back.”